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Security & Privacy

 

Last Revised Date, May 2005

This website (hobbywave.com) is administered by HobbyWave Models Limited ("HobbyWave"). This privacy policy covers the treatment of personally identifiable information submitted when accessing this site. This policy does not apply to the practices of companies that HobbyWave does not own or control.

We recognize that our online customers are concerned about their personal information and how it will be used. So we have done our very best to make ordering from HobbyWave a safe and hassle-free experience!

Collection of Information

When you access our website we automatically receive and record information from your browser, including IP address and pages requested.

HobbyWave may store and access information on your hard disk ("cookies"). You may disable cookies on your computer by changing the settings in preferences or options menu on your browser.

We may collect personal information from you when you register with us or agree to take a service or product from us; when you contact us with an enquiry or respond to a communication from us or from publicly available sources.

We will only collect personal information that is not publicly available only if you choose to give it to us.

When we first obtain personal information from you, or when you take a new service or product from us you will have the opportunity to indicate if you wish to receive further information from us regarding our services and/or products. This is normally done by selecting a tick box on an application or contact form.

Order Technology

Orders placed on our website are encrypted with SSL (Secure Socket Layers) technology. When placing an order with us, you are on our processor's (such as PayPal; an indurstry trusted payment processor) secure server where you can enter your personal information without fear of it being insecurely transmitted to someone else, even ourselves do not get your credit card number. Check this by looking for the lock symbol at the bottom of your browser window. You will see that this symbol appears as soon as you click to submit your order, indicating you are on a secure site. The information you send through our site can be trusted to arrive safely and privately.

Use of Personal Information

Any personal details provided by you by mail, telephone, email or by completing a form on this web site may, unless you have opted against, be used to send you additional information about products and services by post or telephone. They will only be used to send you additional information by email if you have indicated your willingness to receive such communications. We never SPAM or send you email more than once a week even if you choose to receive our mailings (with exceptions of automatic -triggered- emails such as stock availablity; and order confirmations which you specified to receive). Your details will be held securely in our contacts database for this purpose. You may ask to have your record removed from this database at any time. You may alter your choice to opt-out at any time by informing us in writing. We do not ask for or collect any sensitive personal data and please remember we do not ask for your password!

HobbyWave will not provide your personally identifying information to any third party, without your consent except that information may be provided to national or local government organisations if required by law. We do not sell nor give out mailing lists to third parties for any purpose.

Protection of Information

For further information concerning our processes and procedures for the protection of data please contact us at abuse@hobbywave.com.

Links

This Website may contain links to other sites not operated by HobbyWave. Please note that we accept no responsibility for the privacy policy operated by such other sites.

Further Information

If you would like any further information or have any comments on our Privacy Policy then please write to us (our contact details can be found under the "contact us" section of this website). This policy may be amended and published on our website from time to time.

 

 
HobbyWave Models Limited - The Newage Hobby Store